Résumé

Heather Elise McLean - Contact
Fort Worth TX
Last Updated April 11, 2008

Senior Internet Developer and Architect, Microsoft Platforms

Over 10 years of IT industry experience:

• Small team leadership (less than 10 developers), project management, mentoring
• Standards-based web design and coding using HTML/XHTML, CSS
• Web site wire-framing, architecture, design
• Usability, accessibility, Section 508 compliance
• Maintaining client relationships, gathering requirements, customer support
• Documentation
• C# and VB.NET Development, Windows Forms and GDI+, ASP.NET v1.1 and v2.0
• Microsoft Visual Studio .NET 2003 - 2008, Team Foundation Server
• Classic ASP VBScript/JScript
• Large-scale, real-time communications
• Database design and development, Microsoft SQL Server 6.5 - 2005
• Graphic production with Adobe and Macromedia products
• Service-oriented Architecture (SOA), SOAP/REST Web Services
• Client-side JavaScript/VBScript, DHTML, AJAX development (XML and JSON)
• XML/XSL, Microsoft XML Parsers

Additional experience with non-Microsoft technologies:

• ICETechnology iPush
• Kapow RoboSuite
• Sun Java, Swing
• Sun Solaris, Mac OS X, Linux (Redhat, Mandriva, Ubuntu)
• Apache Tomcat
• PHP, Phalanger
• Espial Evo
• Avaya IR

Familiar industries:

• Telecom
• E-commerce
• Healthcare
• Marketing/advertising
• Multi-family housing

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Experience

Developer at a company in the Financial industry (name withheld for privacy reasons) • Fort Worth TX • March 2008 to present

At this firm, I work on a team devoted to one of the company's consumer-facing web sites used for extending short term loans. The company uses agile methodologies to deliver features on a rapid basis. When I started, I hit the ground running and quickly established myself as a leader and a mentor amongst the other developers.

My typical duties include:

• Maintaining and developing web applications written in both classic ASP and ASP.NET, including writing code in VB Script and Visual Basic .NET
• Maintaining and developing SQL schemas and queries.
• Self-managing and analyzing requirements for projects.
• Employing SCRUM and other agile methodologies such as pair programming.
• Documenting technology and architecture and maintaining the company's MediaWiki-based knowledge repository.
• Working in a heavily team-oriented environment and mentoring other developers.

Developer IV at RealPage, Inc. • Carrollton TX • January 2006 to March 2008

At RealPage, I was a member of the software team which develops consumer-facing products for large multi-family housing management companies. It is a small and dynamic team, one of the newer additions to the company, so I was faced with many challenges on a daily basis on how to implement new procedures and juggle a variety of responsibilities. My typical duties included:

• Maintaining and developing web applications written in both classic ASP and ASP.NET, including writing code in VB Script, JScript, Visual Basic .NET, and C#.
• Maintaining and developing web services (SOAP interfaces) in Visual Basic .NET and C#.
• Maintaining and developing SQL schemas and queries.
• Designing web pages, involving end-to-end work from high-level wireframe to Photoshop mock-up to HTML code.
• Developing technology platforms for VoIP and IP TV.
• Working with high-availability real-time communications systems.

Some example additional contributions of note:

• Drafted and implemented a new user interface standards document.
• Drafted and implemented new source code documentation standards.
• Developed a framework of over 200 classes to ease development of our internal projects.

Web Developer at H.D. Vest (Wells Fargo) • Las Colinas TX • September 2005 to December 2005 (Contract)

At H.D. Vest, I was brought to do several different tasks to help them update their expansive extranet site (about 6000 content pages and 100 applications) from a classic ASP and circa 2000 design to a brand new .NET framework and updated look and feel. I worked in a team with six other developers and one other designer, migrating the old non-standards-compliant site to an XHTML 1.0 strict layout and re-integrated and rewrote several classic ASP applications. The site is a private extranet used by independent investment advisors and financial planners partnered with H.D. Vest. Key skills used:

• Design and layout skills using XHTML 1.0 and CSS2.1, with some graphic production.
• Maintaining classic ASP/VBScript applications and integrating them into a .NET framework.
• Writing new code in Visual Basic .NET with ASP.NET Web Forms.
• Maintaining, optimizing, and writing new T-SQL stored procedures and queries.

Senior Technician at Tiny Cat Computers / Tommy's Low Cost Computers • Arlington TX • January 2003 to August 2005

At Tiny Cat Computers, I was not afforded the luxury of any one singular title. It was a small, growing company, and I had to wear many hats to keep technical operations running smoothly. A sample of my responsibilities included:

• Design and update the corporate website.
• Administer the corporate LAN as well as email, DNS, and web services (all hosted internally).
• Construct and repair both IBM compatible and Macintosh PC's for internal use and for sale to clients.
• Administer eBay sales of company products, from listing to shipping.
• Supply phone-based and in-person technical support to customers and employees.
• Conduct face-to-face sales with consumers.

Director of Interactive Services at Optymize, Inc. • Plano TX • March 2001 to January 2003

At Optymize, I lead the technical and creative implementations of several client projects, which include web sites typically developed in HTML and ASP using Microsoft SQL database back-ends as well as printed brochures, letterheads, and business cards. My responsibilities included:

• Design creative layouts and interpret them into finished HTML layouts.
• Develop web applications using ASP and other server-side technologies.
• Complete life-cycle development from design to coding to testing and deployment.
• Ensure usability and compatibility of developed web sites.
• Assess technical needs of clients and make recommendations on which technologies to implement.
• Maintain and troubleshoot existing client web sites.
• Design and maintain databases for dynamic web sites.
• Decide which technologies the company would support and utilize.
• Design creative layouts for print media.

Senior Interactive Developer at Stonebridge Technologies • Dallas TX • July 2000 to March 2001

At Stonebridge, I developed several client websites mostly in HTML and ColdFusion. I worked closely with the creative directors to interpret their designs for the web. My responsibilities included:

• Interpret designs from the creative team into finished HTML layouts.
• Merge the HTML layouts with the development team's code (typically ColdFusion).
• Ensure usability and compatibility of developed web sites.
• Maintain and troubleshoot existing client web sites.

Senior Web Developer at Parkland Health & Hospital System • Dallas TX • April 2000 to June 2000 (Contract)

At Parkland, I did all of the development side of maintaining and building web sites for internal clients. Most of the work was done using HTML, ASP, and ColdFusion. Back ends were mostly Microsoft Access and SQL databases. I also answered the technical webmaster emails. My responsibilities included:

• Design and develop web sites in HTML.
• Develop web applications using ASP and ColdFusion.
• Design and maintain databases for dynamic web sites.
• Ensure usability and compatibility of developed web sites.
• Assess technical needs of internal clients and make recommendations on which technologies to implement.
• Maintain and troubleshoot existing intranet web sites.
• Respond to webmaster email.
• Administer both internal and external web servers.

Senior Web Developer at Beckett Interactive • Dallas TX • September 1999 to January 2000 (Contract)

At Beckett Interactive, I started alongside another developer and together we developed the Beckett Marketplace, a large e-commerce site for bringing sports collectibles dealers from their own brick and mortar stores directly to Internet sales. My particular areas of expertise in this project focused on search capabilities, navigation, and checkout procedures. My responsibilities included:

• Design and develop interfaces in HTML.
• Develop the back-end using ASP and ActiveX server controls.
• Develop the database back-end, including extensive SQL programming.
• Ensure usability and compatibility of the site.
• Integrate the Beckett Marketplace into the existing framework of the Beckett.com web site.
• Administer internal testing servers and manage deployment to production servers.
• Train the developers who would maintain the site after it went live.

Web Developer at Phones For All, Inc. • Addison TX • May 1999 to September 1999

At Phones For All it was my responsibility to co-develop web interfaces for the company's intranet programs with the Sr. Web Developer, utilizing Microsoft's ASP technology and VBScript. These projects include items such as corporate directories, order and provisioning systems, customer service, ILEC relations, and other applications vital to the operations of the business. My responsibilities included:

• Design and develop web sites in HTML.
• Develop web applications using ASP.
• Design databases for dynamic web sites.
• Develop Visual Basic applications used to convert legacy systems to new technologies as well as for supporting developed web sites.
• Ensure usability and compatibility of developed web sites.
• Write documentation and train internal users of the web sites.
• Maintain and troubleshoot existing intranet web sites.

Chief Interactive Technologist at Integer Dallas • Dallas TX • January 1999 to April 1999 (Contract)

Integer Dallas, a marketing and advertising firm, hired me to fill the position as the lead programmer in their Interactive Division, the part of the agency which handled client's online needs. My responsibilities included:

• Design and develop web sites in HTML.
• Develop web applications using ASP and ColdFusion.
• Design and maintain databases for dynamic web sites.
• Ensure usability and compatibility of developed web sites.
• Maintain and troubleshoot existing client web sites.
• Assess technical needs of clients and make recommendations on which technologies to implement.

Junior Web Developer at VarTec Telecom, Inc. • Lancaster TX • September 1998 to January 1999 (Contract)

VarTec hired a Sr. Web Developer and me to come in and take over the corporate intranet and internet web site projects. I implemented several projects covering a wide range of solutions, including ASP, SQL databases, Java, web layout, and graphics design. Most of the work involved creating web sites for corporate products and services from scratch. My responsibilities included:

• Design and develop web sites in HTML.
• Develop web applications using ASP.
• Interface new web sites with existing legacy back-end systems.
• Design and maintain databases for dynamic web sites.
• Administer internal and external web, database, and DNS servers.

Software Tester at Over the Moon Productions • Hurst TX • July 1998 to September 1998 (Contract)

At Over the Moon Productions (a software company subsidiary of computer manufacturer Gateway, Inc.), I was part of a quality assurance team that tested the Destination II multimedia software called DestiVu. My specific area was system integration and environment, or specifically how well the software interacted with Windows 98 and other applications. I also tested DVD titles for compatibility with the DestiVu software.

Web Developer at Bestfares.com • Arlington TX • November 1997 to July 1998

My tasks at Bestfares.com included designing and coding web pages for the company's site at www.bestfares.com. Occasionally, I also developed small Java applets for use on the site. My responsibilities included:

• Design and develop the web site in HTML.

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Education

Implementing A Database Design In Microsoft SQL Server 6.5 (Microsoft #750) • October 1998
Berger & Co. Information Management Consultants — Dallas Tx — Zain Naboulsi, Instructor

6 Hours Undergraduate Studies With Dual High School Credit • January 1998 to May 1998
Tarrant County Junior College (TCJC) — Arlington Tx

6 Hours Undergraduate Studies With Dual High School Credit • August 1997 to December 1997
University of Texas at Arlington (UTA) — Arlington, Texas

Four Year High School Education • August 1994 to May 1998
Graduate with Honors — Mansfield High School South Campus — Mansfield Tx

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Personal projects

irishKitsune.com • March 2006 to Present

This is my personal web site (that you're currently looking at), which mostly serves as a repository for my personal thoughts and projects.

The Crossroads • October 2000 to January 2008

The Crossroads is a live action role-playing game that I co-wrote with a handful of other individuals. We spent nearly three years developing the game and then two years running it in its first edition. Last year, I revised and revitalized the system into a new edition.

Letters: Never meaning to send ... • 1998 to 2002

This was one of my first personal sites. It included a large assortment (over a hundred) of my poems, short stories, and other writings. Some of the content from that project you can find in my writing section.

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